:root{--page:#f9f9f7;--surface:#fcfcfb;--surface-raised:#ffffff;--text-primary:#0b0b0b;--text-secondary:#52514e;--text-muted:#898781;--grid:#e1e0d9;--axis:#c3c2b7;--border:rgba(11,11,11,0.1);--border-strong:rgba(11,11,11,0.16);--hover:rgba(11,11,11,0.04);--answered:#2a78d6;--voicemail:#eda100;--missed:#d03b3b;--neutral:#898781;--good-text:#006300;--bad-text:#b3302f;--radius:10px;--radius-sm:7px}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--page:#0d0d0d;--surface:#1a1a19;--surface-raised:#232322;--text-primary:#ffffff;--text-secondary:#c3c2b7;--text-muted:#898781;--grid:#2c2c2a;--axis:#383835;--border:rgba(255,255,255,0.1);--border-strong:rgba(255,255,255,0.18);--hover:rgba(255,255,255,0.05);--answered:#3987e5;--voicemail:#c98500;--missed:#d03b3b;--good-text:#0ca30c;--bad-text:#e66767}}:root[data-theme=dark]{--page:#0d0d0d;--surface:#1a1a19;--surface-raised:#232322;--text-primary:#ffffff;--text-secondary:#c3c2b7;--text-muted:#898781;--grid:#2c2c2a;--axis:#383835;--border:rgba(255,255,255,0.1);--border-strong:rgba(255,255,255,0.18);--hover:rgba(255,255,255,0.05);--answered:#3987e5;--voicemail:#c98500;--missed:#d03b3b;--good-text:#0ca30c;--bad-text:#e66767}*{box-sizing:border-box}body,html{margin:0;padding:0}body{background:var(--page);color:var(--text-primary);font-family:system-ui,-apple-system,Segoe 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a[data-active=true]{font-weight:550;box-shadow:inset 2px 0 0 var(--text-primary)}.nav .count{font-size:11.5px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;background:var(--missed);color:#fff;border-radius:999px;padding:0 6px;min-width:18px;text-align:center}.sidebar-foot{margin-top:auto;padding:0 10px;font-size:12px;color:var(--text-muted);display:flex;flex-direction:column;gap:10px}.main{min-width:0;padding:24px 28px 64px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}.page-head h1{font-size:19px;margin:0;letter-spacing:-.01em}.page-head .sub{color:var(--text-muted);font-size:12.5px;margin-top:2px}.filters{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-bottom:20px}.filters+.filters{margin-top:-12px}.chip{border:1px solid var(--border);background:var(--surface);color:var(--text-secondary);border-radius:999px;padding:4px 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span{display:inline-flex;align-items:center;gap:6px}.swatch{width:9px;height:9px;border-radius:2px;flex:none}.plot{position:relative;display:flex;gap:10px}.y-axis{display:flex;flex-direction:column;justify-content:space-between;font-size:11px;color:var(--text-muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-align:right;min-width:18px;flex:none}.y-axis span{line-height:1;transform:translateY(-.35em)}.plot-area{position:relative;flex:1 1;min-width:0}.gridlines{position:absolute;inset:0;display:flex;flex-direction:column;justify-content:space-between;pointer-events:none}.gridlines i{display:block;height:1px;background:var(--grid)}.gridlines i:last-child{background:var(--axis)}.columns{position:relative;display:flex;align-items:flex-end;height:100%}.col{flex:1 1;min-width:0;align-items:center;cursor:default;padding:0 1px}.col,.col-inner{height:100%;display:flex;flex-direction:column;justify-content:flex-end}.col-inner{width:100%;max-width:24px;gap:2px}.col:hover 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var(--border);color:var(--text-primary)}.badge i{width:7px;height:7px;border-radius:50%;flex:none}.badge[data-status=answered]{background:color-mix(in srgb,var(--answered) 10%,var(--surface))}.badge[data-status=answered] i{background:var(--answered)}.badge[data-status=voicemail]{background:color-mix(in srgb,var(--voicemail) 14%,var(--surface))}.badge[data-status=voicemail] i{background:var(--voicemail)}.badge[data-status=missed]{background:color-mix(in srgb,var(--missed) 10%,var(--surface))}.badge[data-status=missed] i{background:var(--missed)}.badge[data-status=ringing]{background:var(--hover)}.badge[data-status=ringing] i{background:var(--neutral)}.empty{padding:44px 24px;text-align:center;color:var(--text-muted);font-size:13px}audio{height:30px;max-width:230px;vertical-align:middle}.btn,button{font:inherit;border:1px solid var(--border);background:var(--surface);color:var(--text-secondary);border-radius:var(--radius-sm);padding:5px 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a[data-active=true]{box-shadow:none;background:var(--text-primary);color:var(--page)}.sidebar-foot{margin-top:0;margin-left:auto}.main{padding:18px 16px 48px}}.thread-list{display:flex;flex-direction:column}.thread-row{display:grid;grid-template-columns:minmax(140px,220px) minmax(0,1fr) auto;grid-gap:16px;gap:16px;align-items:center;padding:12px 16px;border-bottom:1px solid var(--border)}.thread-row:last-child{border-bottom:none}.thread-row:hover{background:var(--hover)}.thread-row[data-unread=true] .thread-name,.thread-row[data-unread=true] .thread-preview{font-weight:600;color:var(--text-primary)}.thread-name{font-weight:500}.thread-preview{color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13.5px}.thread-meta{display:flex;align-items:center;gap:8px;font-size:12px;white-space:nowrap}.thread{gap:12px;padding:16px;max-height:56vh;overflow-y:auto}.bubble-row,.thread{display:flex;flex-direction:column}.bubble-row{max-width:76%}.bubble-row[data-dir=outbound]{align-self:flex-end;align-items:flex-end}.bubble{padding:9px 13px;border-radius:14px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.bubble[data-dir=inbound]{background:var(--hover);border:1px solid var(--border);border-bottom-left-radius:4px}.bubble[data-dir=outbound]{background:var(--answered);color:#fff;border-bottom-right-radius:4px}.bubble-meta{font-size:11px;color:var(--text-muted);margin-top:3px}.composer,.new-message{border-top:1px solid var(--border);padding:12px 16px 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input{min-width:0;width:100%}label.check{display:flex;align-items:center;gap:8px;font-size:13.5px;color:var(--text-secondary);margin-bottom:10px;cursor:pointer}label.check input{min-width:0;width:auto;accent-color:var(--answered)}.agent-form{border-top:1px solid var(--border);margin-top:14px;padding-top:14px}.hours-grid{display:flex;flex-direction:column;gap:2px;margin:12px 0 16px}.hours-row{display:grid;grid-template-columns:minmax(140px,200px) 1fr;align-items:center;grid-gap:12px;gap:12px;padding:4px 0}.hours-row label.check{margin-bottom:0}.hours-times{display:flex;align-items:center;gap:8px}.hours-times input{min-width:0;width:auto}.mode-list{display:flex;flex-direction:column;gap:8px;margin-bottom:4px}.mode{display:flex;gap:10px;align-items:flex-start;padding:11px 13px;border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer}.mode:hover{border-color:var(--border-strong)}.mode[data-active=true]{border-color:var(--answered);background:color-mix(in srgb,var(--answered) 6%,var(--surface))}.mode input{margin-top:2px;width:auto;min-width:0;accent-color:var(--answered)}.mode>span{display:flex;flex-direction:column;gap:3px;font-size:13.5px}.mode-detail{color:var(--text-secondary);font-size:12.5px;line-height:1.45}